Frequently Asked Questions
I'm looking for a currency but it's not listed as your traded currency?
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We always take great effort to help our clients with any of their foreign currency needs. Please contact us, and we will be pleased to order your requested currency.
What documents do I need to exchange currency?
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A valid government-issued photo ID, such as a driver's license or passport, is required for all currency exchange transactions in accordance with FINTRAC regulations.
Do you accept credit or debit cards?
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We are a cash-only business. Please bring cash in the currency you wish to exchange, and we'll provide you with cash in return.
Is there a minimum or maximum amount I can exchange?
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There is no minimum amount. For larger transactions, additional identification or reporting may be required under FINTRAC compliance guidelines. Contact us for details on large exchanges.
How do you determine your exchange rates?
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Our rates are updated live based on current market conditions. You can view real-time buy and sell rates on our website's currency calculator page.
What are your hours of operation?
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We are open Monday to Friday, 10:00 AM to 6:00 PM. We are closed on Saturdays and Sundays.